About allergies and products

Learn more about allergies and search for products which might suit you.

Our approach to helping with allergies

This page tells you all about allergies and how to identify products which might suit you.

Some ingredients can cause allergic reactions in a small number of people and we work hard to ensure we are using the lowest possible amount of these ingredients. Some ingredients are too important to leave out because of their function and benefit for most consumers.

We decide what goes into our products based on three things: what people prefer, our own safety checks and regulations of countries in which our products are available. Some ingredients can cause allergic reactions in a small number of people and we work hard to ensure we are using the lowest possible amount of these ingredients. In our home care and beauty and personal care products, some ingredients are too important to leave out because of their function and benefit.

The safety of our products is always our priority and we know that for shoppers in the UK and Ireland who are affected by allergies and intolerances, including coeliac disease, being able to assess allergen information quickly and easily is important.

That’s why we take care to provide clear and transparent information as part of our approach to labelling, so you can make informed decisions on which products are right for you. We’ve also provided some further useful information here to help you make the right choices.

We advise you seek advice from your GP about any allergies or intolerances and, as our product formulations can change from time-to-time, we always recommend you look at the back of pack ingredients label particularly when buying a product for someone with an allergy, as this is the best way to ensure you have the most up-to-date ingredient information.

Allergens in our home care and beauty and personal care products

A small number of people can become allergic to certain fragrance ingredients which are used in home and personal care products. Therefore we have created a database to help people find products which may be suitable.

If you know which fragrance ingredient, you’re allergic to, we can show you products that may be suitable for you to use. If you’re allergic to more than one ingredient, make sure you check for each one when you’re looking at a product. Because there may be different variants of a product available in stores, make sure you always read ingredient information on-pack too.

The below ingredient list is comprised of fragrance allergens regulated in Europe. We include fragrance allergen ingredients in the ingredient listing on our product labels – but now you can use the tool below to search for products.

If you are not sure if you have an allergy to a fragrance ingredient, you should seek advice from a qualified healthcare professional.

Choose an ingredient you have an allergy to and the products using the filters above

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Tell us what you’re allergic to and we’ll show you which products might suit you. If you’re allergic to more than one ingredient, make sure you check for each one when you’re looking at a product.

Our search tool includes allergens for which dermatologists commonly test with patients who may have allergies.

You can learn more about skin allergies here.

All about skin allergies

Allergen labelling in our food products

We provide clear allergy and ingredient labelling on all our food products. We do this by highlighting all ingredients that must be declared as allergens in the EU and UK in capital and/or bold letters in the ingredients list, making it easy to spot them at-a-glance. These allergens are:

  • Celery
  • Cereals containing gluten
  • Crustaceans
  • Egg
  • Fish
  • Lupin
  • Milk
  • Molluscs
  • Mustard
  • Tree nuts
  • Peanuts
  • Sesame seeds
  • Soybeans
  • Sulphur dioxide and sulphites when present at concentrations above 10mg/kg or 10mg/litre

In addition to this, if there is the chance an allergen may be present due to the way the product is made but not intentionally added (for example if the factory makes other products that contain nuts) we include a ‘Precautionary Allergen Label’ such as ‘May contain peanuts’ to indicate the potential presence of that allergen.

Occasionally we may have to change our recipes or where or how we manufacture our products which is why we always recommend checking the label before consuming that product, even if you have checked it before, as this will always provide you with the most up-to-date information.

For more information visit:

Coeliac UK: https://www.coeliac.org.uk/home/
Allergy UK: https://www.allergyuk.org/
The Anaphylaxis Campaign: https://www.anaphylaxis.org.uk/

Vegan products

Our range of vegan products have been developed for those people who do not want to consume ingredients of animal origin including meat, eggs, milk and honey. A vegan label means these ingredients have not been intentionally added to our products. The products are certified by the European Vegetarian Union (EVU) and carry the ‘V-Label’ which is registered both internationally and in the European Union.

On occasion, because of the way certain vegan products are made, there may be the chance of an animal-derived allergen being present which is why they sometimes have a ‘May contain milk’ label for example. This means that even though the product is vegan, it may not be suitable for those with an allergy to an animal-derived allergen; which is why it is important to always read the label before consuming any of our products.

For more information visit: https://www.fdf.org.uk/globalassets/resources/publications/fdf-guidance-allergen-free-and-vegan-claims.pdf

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